dni88 Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and dni88 ("the Platform", "we", "us", "our") governing your access to and use of the dni88 website, mobile platform, betting services, casino games, and all related features made available at dni88.io.

By accessing the dni88 platform, completing the registration process, making a deposit, or placing a bet of any kind, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the dni88 platform.

These Terms should be read alongside our Privacy Policy and our Responsible Gaming policy, both of which form part of the overall agreement between you and dni88.

To open and maintain a dni88 account, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. dni88 enforces a strict minimum age policy of 21+. Players who are found to be under 21 will have their accounts immediately closed.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, and non-personal legal structures are not permitted to hold player accounts.
• You must not be a current employee, contractor, director, or immediate family member of an employee or contractor of dni88 or any of its affiliated entities.
• You must not be acting as an agent or nominee for any third party. All account activity must be conducted solely for your own personal entertainment and account.
• Your use of the platform must comply with all applicable laws and regulations in your jurisdiction. You are solely responsible for ensuring that online gambling is permitted under the laws applicable to you.

Each individual is permitted to register and maintain exactly one dni88 account. The creation of multiple accounts by the same individual — whether using different names, email addresses, device identifiers, payment methods, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.

When registering your account, you agree to provide accurate, complete, and truthful information including your full legal name, date of birth, residential address in Bangladesh, and a valid contact method. You must update your account details promptly if any information changes.

You are solely responsible for all activity that occurs under your account. You agree to:

• Choose a strong, unique password and keep it strictly confidential.
• Never share your login credentials with any third party, including friends or family members.
• Log out of your account at the end of each session, particularly when using a shared or public device.
• Notify our support team immediately if you suspect that your account has been accessed without your authorisation.

dni88 will never contact you by email, live chat, or telephone to request your account password. Any communication purportedly from dni88 requesting your password should be treated as fraudulent and reported to our support team without delay.

All financial transactions on the dni88 platform are conducted in Bangladeshi Taka (৳). dni88 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, and select bank transfer options including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank.

The following conditions apply to all financial transactions:

• The payment account used for deposits and withdrawals must be registered in your own legal name. Third-party payment accounts are not accepted under any circumstances.
• Minimum and maximum deposit and withdrawal amounts are displayed within your account dashboard and may vary by payment method.
• Deposits are credited to your dni88 wallet within approximately 60 seconds for mobile wallet methods (bKash, Nagad, Rocket, Upay) under normal operating conditions.
• Withdrawal requests for verified accounts are typically processed within 15 to 60 minutes for mobile wallet methods. Bank transfer withdrawals may take up to 3 business days.
• dni88 does not charge fees on standard deposit or withdrawal transactions. However, your payment service provider (e.g., bKash or Nagad) may apply their own transaction charges, for which dni88 bears no responsibility.
• All withdrawals are subject to successful completion of KYC verification. Withdrawals will not be processed to any payment method not previously used for a deposit on the same account, unless approved by our compliance team.

dni88 reserves the right to reverse a deposit and return funds to the originating payment method if we have reason to believe the transaction is fraudulent, disputed, or associated with prohibited conduct.

From time to time, dni88 offers bonuses, free bets, cashback promotions, and other incentive offers to eligible players. All promotions are subject to specific terms that will be published alongside each offer. In the event of any conflict between general Terms and promotion-specific terms, the promotion-specific terms shall prevail for that promotion.

General bonus conditions that apply to all promotions unless otherwise stated include:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they or any winnings derived from them may be withdrawn. The wagering requirement multiplier for each promotion is stated in the individual promotion terms.
• Eligible Games: Not all games on the platform contribute equally to the fulfilment of wagering requirements. Live casino games, table games and certain slots may contribute at a reduced rate or not at all. Contribution rates are specified per promotion.
• Time Limits: All bonuses carry an expiry date. Bonus funds and any associated winnings not used before the stated expiry will be forfeited without compensation.
• One Bonus at a Time: Players may hold only one active bonus at a time unless otherwise specified. Opting into a new promotion will void any active bonus currently attached to your account.
• Abuse: dni88 reserves the right to withhold or cancel bonus funds and any derived winnings if we determine that a player has engaged in bonus abuse, including the use of low-risk hedging strategies intended to circumvent wagering requirements.

dni88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into an active promotion and have begun wagering will be given reasonable notice before any material change takes effect.

All sports bets and virtual event bets placed on the dni88 platform are governed by the specific betting rules for each sport or market, which are published within the platform's help and rules sections. The following general rules apply to all betting activity:

• A bet is only confirmed once you have received an on-screen confirmation and a bet reference number. Bets that are not confirmed for any reason — including insufficient funds, technical errors, or market suspension — are void.
• Odds are subject to change at any time up to the point of confirmation. The odds displayed at the time of bet confirmation are the odds that apply to that bet.
• dni88 reserves the right to void any bet placed on an event that was subject to a manifest error in the odds, including odds that were clearly incorrect due to a data feed error or human entry mistake.
• In-play bets are accepted subject to the market remaining open at the time of confirmation. Network latency is the player's responsibility; bets placed after an event has concluded will be voided.
• Maximum payout limits per bet, per market, and per day apply. These limits are displayed within the platform and may vary by sport and market type.
• Cricket betting markets, including BPL, IPL, T20 World Cup and Bangladesh Tigers internationals, are subject to the cricket-specific rules published within the platform.

The dni88 Casino offers live dealer tables and electronic casino games provided by third-party studios including Evolution Gaming, Pragmatic Play, Pragmatic Play Live, Ezugi, NetEnt, Microgaming and Spribe, among others. All casino games use certified Random Number Generators (RNGs) or live physical dealing processes that are audited by the respective game studios.

Players acknowledge and accept the following with respect to casino game play:

• All game outcomes are determined by certified RNG technology or live dealing processes and are not manipulated by dni88.
• The Return to Player (RTP) percentages for slot games are set by the game studios and disclosed within the individual game information panels.
• Live casino game results are final once the dealer closes the round. No retrospective amendments to live game outcomes will be made except where a studio-level technical error is confirmed by the game provider.
• In the event of a game disconnection during an active round, the game will complete according to the rules of that specific game. Players are advised to maintain a stable internet connection during active game sessions.
• Maximum bet limits per round vary by game and table. These limits are displayed within each game interface before play begins.

dni88 is not responsible for technical issues originating from third-party game studio servers, including temporary unavailability of specific game titles or live dealer tables. Where a studio confirms a verifiable technical error that adversely affected a player's bet, the affected round will be settled in accordance with the studio's resolution procedures.

The following conduct is strictly prohibited on the dni88 platform. Engaging in any of the prohibited activities below constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and reporting to relevant authorities:

• Using automated software, bots, scripts or any non-human process to interact with the platform, place bets, or exploit any game mechanic.
• Exploiting errors, bugs or technical glitches in the platform, games, or payment systems for financial gain. Any winnings derived from a known or suspected error may be voided.
• Engaging in collusion with other players, including coordination of betting activity in poker rooms, live dealer games, or any multiplayer format.
• Using the platform for money laundering, terrorist financing, or any other criminal financial activity.
• Providing false information during registration or identity verification, including the use of another person's identity documents.
• Operating a player account on behalf of a third party, including accepting payments from other individuals to fund your account for the purpose of wagering on their behalf.
• Engaging in systematic arbitrage betting designed to exploit differences in odds across markets in a manner that constitutes abuse of the platform's pricing.
• Any behaviour that dni88 reasonably determines to be harmful, abusive, or threatening towards platform staff or other players in live chat or any other communication channel.

dni88 reserves the right to suspend, restrict, or permanently close a player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the specified timeframe.
• Suspected fraudulent activity, money laundering, or other criminal conduct.
• Detection of a duplicate account or any violation of the one-account-per-person rule.
• Receipt of a chargeback or payment dispute raised against a deposit made to your account.
• A self-exclusion request submitted by the account holder under the Responsible Gaming tools.
• Death of the account holder (in which case, verified next-of-kin may submit a formal request for balance return).

Where an account is closed for reasons other than a breach of these Terms (for example, at the player's own request), any verified real-money balance will be returned to the player's registered payment method within a reasonable timeframe, subject to the completion of identity verification. Bonus balances and any winnings derived solely from bonus funds will be forfeited upon account closure unless otherwise agreed.

Players may request voluntary account closure at any time by contacting our support team via live chat. Voluntary closure requests will be processed within two business days.

All content on the dni88 platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, data feeds, and all other materials — is the proprietary intellectual property of dni88 or its licensed content providers. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the dni88 platform solely for your own personal entertainment purposes in accordance with these Terms. This licence does not permit you to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any content from the platform without our express written consent.
• Modify, adapt, translate, or create derivative works based on the platform's content or software.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software forming part of the platform.
• Use any dni88 trademark, logo, or brand identifier in any manner that is likely to cause confusion, deception, or reputational damage.

Any unauthorised use of dni88 intellectual property may result in legal action. If you believe that content on the platform infringes your own intellectual property rights, please contact us at [email protected] with full details of your claim.

To the fullest extent permitted by applicable law, dni88 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your use of the platform, including but not limited to:

• Loss of funds resulting from betting or gaming activity on the platform.
• Interrupted access to the platform due to scheduled or unscheduled maintenance, technical failures, or circumstances beyond our reasonable control.
• Losses resulting from unauthorised access to your account where you have failed to maintain the confidentiality of your login credentials.
• Inaccurate, delayed, or incomplete information provided by third-party data suppliers including sports data feeds and game result providers.
• Any action or decision made by you in reliance on information presented on the platform, including odds, statistics, or promotional materials.

The dni88 platform is provided on an "as is" and "as available" basis. We make no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You use the platform at your own risk.

dni88 collects, stores, and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your personal information as described in the Privacy Policy.

We use your personal data for purposes including account management, identity verification, fraud prevention, customer support, and the improvement of our products and services. We do not sell your personal data to third parties for their own marketing purposes.

All data transmissions between your device and the dni88 platform are protected by 256-bit SSL encryption. We store personal data on secure servers and maintain internal access controls to limit exposure of your information to authorised personnel only.

dni88 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, we will provide notice to registered players via email or an on-platform notification at least seven (7) days before the changes take effect, where it is reasonably practicable to do so.

Your continued use of the dni88 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any change to these Terms, you must cease using the platform and may request account closure by contacting our support team.

The date shown in the "Last Updated" notice at the top of this document reflects the most recent revision. We encourage you to review this page periodically so that you remain informed of the current Terms governing your use of dni88.

These Terms are governed by and construed in accordance with applicable international online gaming law and the internal policies of dni88. In the event of any dispute arising between you and dni88 in connection with these Terms or your use of the platform, the parties agree to attempt resolution through the following process:

• Step 1 — Informal Resolution: Contact our support team via live chat or by email at [email protected] with a clear description of your complaint. Our team will acknowledge your complaint within 24 hours and aim to provide a resolution within five (5) business days.
• Step 2 — Formal Complaint: If the informal resolution process does not produce a satisfactory outcome, you may submit a formal written complaint to [email protected] with the subject line "Formal Complaint". We will respond in full within fourteen (14) calendar days.
• Step 3 — Escalation: If you remain unsatisfied after completion of Steps 1 and 2, you may seek independent dispute resolution through a mutually agreed third-party mediator. The costs of such mediation will be shared equally unless otherwise agreed.

Nothing in this clause limits your statutory rights. These Terms do not affect any rights you may have under applicable consumer protection or other mandatory laws in your jurisdiction.

If you have any questions about these Terms and Conditions, or if you need assistance with your account, our compliance team, or a payment matter, please contact the dni88 support team using any of the following methods:

• Live Chat: Available 24/7 directly through the platform. Our average first response time is under one minute during peak Bangladesh hours (18:00–23:00 BST, UTC+6).
• Email: [email protected]. We aim to respond to all email enquiries within 24 hours on business days.

Our support team operates on Bangladesh Standard Time (BST, UTC+6) and is available every day of the year including Eid, Pohela Boishakh, Victory Day and all national public holidays.